Testimonials

Don't just take our word for it. Hear some of the great things our customers have to say about Butler Heating and Air Conditioning!

 

 

I have been using the services of Butler Heating & Air Conditioning for about six years and, overall, it has been a very good experience. They always show up on time when I have needed them and they are always helpful. Most recently they came to carry out a checkup and everything went well. Their technicians are professional and efficient in the work they do. Their customer service is excellent. They offer fair prices and I have never felt like they're gouging me. I'm happy with their work.

Great Service! - Dolly M on Oct 27, 2017
Window size: x
Viewport size: x

I had a great experience with Butler Heating & Air Conditioning. I had them come over for the fall to do some work on the furnace and I was more than happy with the results that I got from them. The service was great and I didn't have any issues. I thought that the staff was professional and they did everything perfectly. I would recommend them to other people if they asked me. They do great work, so I'm happy!

Great Furnace Work! - Lois Gramer on Nov 01, 2017
Window size: x
Viewport size: x

I have a couple of rentals, as well as my own home. Butler is always super fast to respond if there is a special need. One routine maintenance they detected carbon monoxide and helped us track it to the stove that needed repaired - Thank God! Highly recommend Butler.

Butler is the best!!! - Julie Nagel on Nov 01, 2017
Window size: x
Viewport size: x

Window size: x
Viewport size: x

Happy with my service on air conditioner and furnace.

Have always been pleased with Scott's service. - Anne Pearson on Nov 03, 2017
Window size: x
Viewport size: x

Overall professional experience has been nothing but exceptional. I apprieciate thier dedication, loyality and great work ethics they provide.

Great to work with - Bob Brown on Dec 02, 2017
Window size: x
Viewport size: x

I recently used Butler Heating & Air Conditioning to perform a check on my furnace for the winter and also to replace some filters. I have been using this company for about seven or eight years and I will continue to do so. I would rate the company five stars! The staff is professional and I haven't had any problems getting the staff out here for the work. They are courteous when they come in and they complete each job without making a mess. I find their service very efficient, so I would highly recommend them to other people.

Courteous, Excellent Staff - Bob Allis on Dec 13, 2017
Window size: x
Viewport size: x

In the last several years I retired and closed my Architectural practice here in Boise, and proceeded to design our retirement dream-home. About six months after completion of construction, we moved into our home, only to discover that the heating/air conditioning system installed was totally undersized by about one half.

With the air conditioning running 24-hours a day, temperatures would still climb to 86 degrees. Unfortunately, the subcontractor responsible for design and installation had just declared bankruptcy, leaving us to resolve the issue by ourselves outside of the general contractor’s 12-month warrantee. 

We contacted Butler Heating and Air Conditioning for help. They promptly did a thorough investigation of our system, gave us an immediate written proposal which we approved. Replacement equipment selected was in stock. Within two days they had a very competent crew on the job. They completed the retro-fit installation in one day. We found their crew to be very competent, pleasant, efficient, and left the project site very clean. The system now works perfectly, without any flaws. 

From start to finish, this was a pleasant experience for us, and we would highly recommend Butler Heating and Air Conditioning to our friends. 

Ronald and Rena Thurber, Boise Idaho

Ronald and Rena Thurber
Window size: x
Viewport size: x

Just a note of thanks, and to summarize what you did for us. Please feel free to share this letter with any prospective clients you may have, in support of your great company and staff.

As you recall, we had another competitor of yours on our remodel project first. They agreed to do all that we wanted, despite our project not being the most typical. Once on our project, and after the actual furnace equipment was delivered and installed, this company suggested that they needed a 50% increase in their fee to deliver less than what they agreed to.

After we put this company “on-hold”, we contacted two or three other companies, requesting their comparative assistance in our project. Clearly, your staff not only proved that you were the fairest company I dealt with, but also the most professional.

Your approach to our project resulted in a more thorough and efficient install than what we could have expected otherwise. Your staff continued to ‘bend’ with us, despite some of the challenges we put before you. Your willingness to work with us through this non-typical approach is greatly appreciated.

After the furnace was installed, we found our unit to be factory-defective. As a result, your staff denied the factory’s request to replace parts, and instead insisted on a new unit, because that’s what we paid for. Clearly you have gone the extra mile for us in many ways.

We thank you, we share your name with others, and we wish you continued success with your business.

Very best to all of you.

Debowden and Greg Bauer
Window size: x
Viewport size: x

Just a note of thanks, and to summarize what you did for us. Please feel free to share this letter with any prospective clients you may have, in support of your great company and staff.

As you recall, we had another competitor of yours on our remodel project first. They agreed to do all that we wanted, despite our project not being the most typical. Once on our project, and after the actual furnace equipment was delivered and installed, this company suggested that they needed a 50% increase in their fee to deliver less than what they agreed to.

After we put this company “on-hold”, we contacted two or three other companies, requesting their comparative assistance in our project. Clearly, your staff not only proved that you were the fairest company I dealt with, but also the most professional.

Your approach to our project resulted in a more thorough and efficient install than what we could have expected otherwise. Your staff continued to ‘bend’ with us, despite some of the challenges we put before you. Your willingness to work with us through this non-typical approach is greatly appreciated.

After the furnace was installed, we found our unit to be factory-defective. As a result, your staff denied the factory’s request to replace parts, and instead insisted on a new unit, because that’s what we paid for. Clearly you have gone the extra mile for us in many ways.

We thank you, we share your name with others, and we wish you continued success with your business.

Very best to all of you.

Debowden and Greg Bauer
Window size: x
Viewport size: x
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