Take a Look at What Our Customers Are Saying About Butler Heating
"We've been doing business with Butler Heating Inc for, well, I couldn't tell you how many years-- and they've always been prompt. Whenever we need help - in good weather or bad - their technicians always take care of what we need taken care of. They are friendly and at this point, we wouldn't use anyone else. Most recently, they performed a check on our furnace and changed the filter. We were also having problems with the water heater, so the technician did take a look and quoted us a new price. But we didn't purchase from them because we thought we could find it elsewhere for a lower price."
"I contacted Western, Advanced, A-1 or Perfect, and a couple others. None of them compared to Butler Heating Inc. Scott, and the crew he had come out to do the job that was needed, were PROFESSIONAL and knowledgeable beyond the rest. I highly RECOMMEND using them, in any CIRCUMSTANCES involving heat / AC / water. Before going to use the others, do yourself a favor and at least consult with Butler first. You will not REGRET it, period."
"We have been customers of Butler Heating Inc for a while now, they have never failed to provide us with great customer service which is why we will keep coming back to them. We were having issues turning on our heating unit, so we gave them a call. They were able to come by the next day and quickly diagnosed the issue. Turns out the igniter wasn't working properly. They repaired it and were on their way. Very polite gentleman and very hardworking. I would give them 5 stars, but nobody is perfect. However, we would highly recommend them."
"Seems we always seem to have a furnace problem every December and Butler is always prompt and efficient in their diagnosis and repair."
"We have used the services of Butler Heating Inc for years now, and they are just great. They have installed heaters for us and always done a good job. They are always very prompt and responsive. Whenever we have had a problem, they are fast to come out. All their employees are friendly and efficient in what they do. Their customer service is excellent. They are polite and helpful. The technicians are very knowledgeable and competent. Their pricing is probably very comparable, if not even more reasonable than other companies. They are just an excellent company, and we would recommend them highly."
"I have been using the services of Butler Heating Inc for about six years and overall, it has been a very good experience. They always show up on time when I have needed them an,d they are always helpful. Most recently they came to carry out a checkup and everything went well. Their technicians are professional and efficient in the work they do. Their customer service is excellent. They offer fair prices, and I have never felt like they are gouging me. I'm happy with their work."
"I had a great experience with Butler Heating Inc. I had them come over for the fall to do some work on the furnace, and I was more than happy with the results that I got from them. The service was great, and I didn't have any issues. I thought that the staff was professional, and they did everything perfectly. I would recommend them to other people if they asked me. They do great work, so I'm happy!"
"I have a couple of rentals, as well as my own home. Butler is always super fast to respond if there is a special need. On routine maintenance, they detected carbon monoxide and helped us track it to the stove that needed to be repaired - Thank God! Highly recommend Butler."
"Trusted service and expertise."
"Happy with my service on air conditioner and furnace."
"Overall professional experience has been nothing but exceptional. I appreciate their dedication, loyalty, and great work ethics they provide."
"I recently used Butler Heating Inc to perform a check on my furnace for the winter and also to replace some filters. I have been using this company for about seven or eight years, and I will continue to do so. I would rate the company five stars! The staff is professional, and I haven't had any problems getting the staff out here for the work. They are courteous when they come in, and they complete each job without making a mess. I find their service very efficient, so I would highly recommend them to other people."
"In the last several years, I retired and closed my architectural practice here in Boise, and proceeded to design our retirement dream home. About six months after completion of construction, we moved into our home, only to discover that the heating / air conditioning system installed was totally undersized by about one half.
With the air conditioning running 24 hours a day, temperatures would still climb to 86 degrees. Unfortunately, the subcontractor responsible for design and installation had just declared bankruptcy, leaving us to resolve the issue by ourselves outside of the general contractor’s 12-month warranty.
We contacted Butler Heating Inc for help. They promptly did a thorough investigation of our system, gave us an immediate written proposal, which we approved. Replacement equipment selected was in stock. Within two days they had a very competent crew on the job. They completed the retro-fit installation in one day. We found their crew to be very competent, pleasant, efficient, and left the project site very clean. The system now works perfectly, without any flaws.
From start to finish, this was a pleasant experience for us, and we would highly recommend Butler Heating Inc to our friends."
Ronald and Rena Thurber
"Just a note of thanks, and to summarize what you did for us. Please feel free to share this letter with any prospective clients you may have, in support of your great company and staff.
As you recall, we had another competitor of yours on our remodel project first. They agreed to do all that we wanted, despite our project not being the most typical. Once on our project and after the actual furnace equipment was delivered and installed, this company suggested that they needed a 50% increase in their fee to deliver less than what they agreed to.
After we put this company “on-hold,” we contacted two or three other companies, requesting their comparative assistance in our project. Clearly, your staff not only proved that you were the fairest company I dealt with, but also the most professional.
Your approach to our project resulted in a more thorough and efficient install than what we could have expected otherwise. Your staff continued to ‘bend’ with us, despite some of the challenges we put before you. Your willingness to work with us through this non-typical approach is greatly appreciated.
After the furnace was installed, we found our unit to be factory-defective. As a result, your staff denied the factory’s request to replace parts, and instead insisted on a new unit, because that’s what we paid for. Clearly, you have gone the extra mile for us in many ways.
We thank you, we share your name with others, and we wish you continued success with your business.
Very best to all of you."
Debowden and Greg Bauer
I called this morning around 9:30 when I learned that our A/C quit working overnight. Our regular HVAC guy was swamped and couldn't make it out to help. My husband knew that one of his customer's did HVAC...it was Jayme. He came out within 30 minutes of my call and fixed it in 20! He's our new go-to HVAC guy. :)
Very knowledgeable and through technician, quick and efficient service.
Awesome as usual. I always recommend your service.
Scott was very knowledgeable, careful and informative. He is also friendly and courteous.
Sean was very nice. He explained everything and answered all my questions